// Question and criteria by abhixhek · jevcal · MIT.
// Source: https://github.com/abhixhek/jevcal/blob/ae8f3144d69c9cb0e5e0a2c17f70b9d14714cb9f/src/jevcal/examples/support/questions.yaml
// Exact is_urgent question and criteria from jevcal’s support example. Input and TypeScript wrapper are original. The source’s target: 0.97 is an evaluation target, not an inference cutoff.
/*
MIT License

Copyright (c) 2026 abhixhek

Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:

The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
*/

// Setup: npm install @typesafe-ai/sdk@0.6.0
// Set TYPESAFE_API_KEY in your environment. Never put it in browser code.
// Save as decision.ts; run with Node.js 24: node decision.ts
// API calls incur provider charges. Not live-tested by Jev Directory.
import { noul, TypeSafeClient, type JsonValue } from "@typesafe-ai/sdk";

// Illustrative input, not a recorded model test.
const state: JsonValue = {
  "ticket": "Our checkout integration is down and customers cannot pay. We need help restoring it today."
};
const client = new TypeSafeClient();
try {
  const response = await client.systemOne({
    model: "jev-latest",
    state,
    questions: {
      is_urgent: noul(
        "Does this ticket need a response today?",
        {
          "true": "The customer states a deadline, an outage, or ongoing business impact.",
          "false": "No time pressure is expressed, or the customer says it can wait."
        }
      )
    },
  });

  console.log({
    urgencyProbability: response.answers.is_urgent.noul,
    action: "review_ticket",
  });
} catch (error) {
  console.error("Decision unavailable; use your fallback or human review.", error);
  process.exitCode = 1;
}